Reference

Privacy Policy for your account

When you open an account, our Privacy Policy explains how we handle sign-in details, wallet records, cookie choices and play-session data across Turbo Blackjack, Aviator and other lobby…

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rdxmatka Privacy Policy for your account
ACCOUNT HELP

Privacy contacts for wallet and login

Privacy questions should reach the team that can check account records rather than a generic inbox. Use the contact path that matches your concern, include your registered mobile number or email, and share only the transaction reference needed for the request. We do not ask you to send card PINs, UPI PINs, Paytm passwords or PhonePe passwords.

Team online

Privacy email

Send data access, correction or deletion requests from the email linked to your account. We may ask for a matching mobile number so we can confirm the request before changing private records.

Wallet privacy queries

For UPI, Paytm, PhonePe or Google Pay matching issues, share the transaction ID, time and amount. Keep PINs and app passwords out of the message; we never need them.

Account access requests

If you cannot sign in and need privacy help, contact support with your registered mobile number and last successful login date. The team checks ownership before revealing or changing account data.

PRIVACY CONTROLS

Data handling across Aviator and Bingo

Our Privacy Policy is written around the account actions you actually take: joining, signing in, funding your wallet, entering a lobby room, requesting support and asking for record changes.

Account data

We store the details needed to create and run your account, such as name, mobile number, email, login records and verification status. This helps us protect access and respond to your privacy requests.

Cookie choices

Cookies help keep you signed in, remember basic preferences and measure whether the site loads correctly. You can manage many cookie settings through your browser, though some are needed for account sessions.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to reconcile deposits and withdrawals with your wallet. We keep transaction proofs separate from public game areas and limit access to staff who need it.

Security checks

We monitor unusual login attempts, repeated failed passwords and device changes that may affect your account. These checks help us pause risky access while we confirm the right account holder is in control.

Retention periods

Some records are kept while your account is active, and some are retained longer where accounting, dispute handling or legal duties require it. We delete or anonymise data when those needs end.

Change requests

You can ask to correct contact details, update consent choices or request deletion where the law allows. We verify the request first so another person cannot change your private account records.

Privacy Policy questions before you join

Before you open an account, it is fair to ask what happens to your personal data. These answers explain the main Privacy Policy points in plain language, including payment references, cookies, access requests and account changes. For anything specific to your account, contact support from the email or mobile number registered with us.

We collect account details such as name, mobile number, email, login records, device signals, wallet activity and support messages. We use this data to run your account, match payments and answer privacy requests.

Payment references help us confirm that a deposit or withdrawal belongs to your wallet. We store transaction IDs, time, amount and status, not your UPI PIN, Paytm password or PhonePe password.

Yes. You can ask us to correct details such as email, mobile number or spelling in your profile. We verify your identity first, then update records where the request is valid and lawful.

Cookies support login sessions, preference saving and site performance checks. Some cookies are needed for account functions, while others may be managed through your browser settings depending on the device you use.

Access is limited to staff or service partners who need the records for wallet matching, security checks, support replies or legal duties. We do not place private payment details in public lobby areas.

We keep data for as long as needed for account operation, disputes, accounting and legal duties. When a record is no longer required, we delete it or remove details that identify you.

Yes. Where account access, eligibility or use is discussed, it depends on local law and is available where local law permits. Privacy requests can still be sent through the contact paths listed here.